{"id":1843,"date":"2023-10-23T11:44:52","date_gmt":"2023-10-23T11:44:52","guid":{"rendered":"https:\/\/valtherm.ca\/faqs\/"},"modified":"2023-11-11T19:00:14","modified_gmt":"2023-11-11T19:00:14","slug":"faqs","status":"publish","type":"page","link":"https:\/\/valtherm.ca\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1843\" class=\"elementor elementor-1843 elementor-230\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f425156 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f425156\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;wave-brush&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" 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M152.2,21.1\tc-0.1,0.1-2.4-0.3-7.5-0.3c-5,0-13.6-2.4-17.2-3.5c-3.6-1.1,10,3.9,16.5,4.1C150.5,21.6,152.3,21,152.2,21.1z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M269.6,18c-0.1-0.1-4.6,0.3-7.2,0c-7.3-0.7-17-3.2-16.6-2.9c0.4,0.3,13.7,3.1,17,3.3\tC267.7,18.8,269.7,18,269.6,18z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M227.4,9.8c-0.2-0.1-4.5-1-9.5-1.2c-5-0.2-12.7,0.6-12.3,0.5c0.3-0.1,5.9-1.8,13.3-1.2\tS227.6,9.9,227.4,9.8z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M204.5,13.4c-0.1-0.1,2-1,3.2-1.1c1.2-0.1,2,0,2,0.3c0,0.3-0.1,0.5-1.6,0.4\tC206.4,12.9,204.6,13.5,204.5,13.4z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M201,10.6c0-0.1-4.4,1.2-6.3,2.2c-1.9,0.9-6.2,3.1-6.1,3.1c0.1,0.1,4.2-1.6,6.3-2.6\tS201,10.7,201,10.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M154.5,26.7c-0.1-0.1-4.6,0.3-7.2,0c-7.3-0.7-17-3.2-16.6-2.9c0.4,0.3,13.7,3.1,17,3.3\tC152.6,27.5,154.6,26.8,154.5,26.7z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M41.9,19.3c0,0,1.2-0.3,2.9-0.1c1.7,0.2,5.8,0.9,8.2,0.7c4.2-0.4,7.4-2.7,7-2.6\tc-0.4,0-4.3,2.2-8.6,1.9c-1.8-0.1-5.1-0.5-6.7-0.4S41.9,19.3,41.9,19.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M75.5,12.6c0.2,0.1,2-0.8,4.3-1.1c2.3-0.2,2.1-0.3,2.1-0.5c0-0.1-1.8-0.4-3.4,0\tC76.9,11.5,75.3,12.5,75.5,12.6z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-484bc56\" data-id=\"484bc56\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d726f4 elementor-widget elementor-widget-heading\" data-id=\"1d726f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72e0ac4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"72e0ac4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04291ad elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"04291ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f850931 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"f850931\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-686a2f1 e-flex e-con-boxed e-con e-parent\" data-id=\"686a2f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b43bf6 elementor-widget elementor-widget-qi_addons_for_elementor_faq\" data-id=\"9b43bf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"qi_addons_for_elementor_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-faq qodef-qi-clear qodef-behavior--accordion qodef-layout--simple qodef-style--standard\">\n\t<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tHow can I get a water heater?\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\tAll swimming pool stores can have our products. Several of them have them in their store during peak season. If store representatives do not know how to obtain a Val Therm water heater, invite them to call us to inform them on the procedure to follow to obtain our water heaters.\t<\/div>\n<\/div>\n<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tDo you install water heaters?\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\tNo, the installation is done by an electrician for the connection and by a swimming pool professional for the plumbing installation.\t<\/div>\n<\/div>\n<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tHow many degrees per hour does my water heat?\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\tFrom \u00bd to 1 degree per hour depending on these factors:\n<ul>\n \t<li>The current ambient temperature of your pool. The water must pass several times to raise the temperature at the start of the season. It only passes around twice in a day, so you should allow a few days when you leave the water heater. Thereafter it will maintain its temperature as specified above.<\/li>\n \t<li>Is the area you are in colder or warmer?<\/li>\n \t<li>Exposure of your pool to the sun during the day<\/li>\n \t<li>Put on a solar cover at night when the outside heat is colder to keep your pool warm<\/li>\n<\/ul>\t<\/div>\n<\/div>\n<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tWho can do after-sales follow-up if my water heater needs repair later?\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p>You must call us so that we can repair your water heater or you can help repair it yourself by purchasing the parts.<\/p>\t<\/div>\n<\/div>\n<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tHow to find the right water heater?\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"609\" height=\"599\" class=\"alignnone size-medium wp-image-76\" src=\"https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cibler-le-bon-chauffe-eau.jpg\" alt=\"\" srcset=\"https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cibler-le-bon-chauffe-eau.jpg 609w, https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cibler-le-bon-chauffe-eau-600x590.jpg 600w, https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cibler-le-bon-chauffe-eau-300x295.jpg 300w\" sizes=\"(max-width: 609px) 100vw, 609px\" \/>\t<\/div>\n<\/div>\n<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tWhat is the operating cost of this water heater?\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<img decoding=\"async\" width=\"628\" height=\"268\" class=\"alignnone size-medium wp-image-78\" src=\"https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cout-operations.jpg\" srcset=\"https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cout-operations.jpg 628w, https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cout-operations-600x256.jpg 600w, https:\/\/valtherm.ca\/wp-content\/uploads\/2023\/10\/cout-operations-300x128.jpg 300w\" sizes=\"(max-width: 628px) 100vw, 628px\" \/>\t<\/div>\n<\/div>\n<\/div>\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I get a water heater?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All swimming pool stores can have our products. 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Thereafter it will maintain its temperature as specified above.<\\\/li>\\n \\t<li>Is the area you are in colder or warmer?<\\\/li>\\n \\t<li>Exposure of your pool to the sun during the day<\\\/li>\\n \\t<li>Put on a solar cover at night when the outside heat is colder to keep your pool warm<\\\/li>\\n<\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Who can do after-sales follow-up if my water heater needs repair later?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You must call us so that we can repair your water heater or you can help repair it yourself by purchasing the parts.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to find the right water heater?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<img class=\\\"alignnone size-medium wp-image-76\\\" src=\\\"https:\\\/\\\/valtherm.ca\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/cibler-le-bon-chauffe-eau.jpg\\\" alt=\\\"\\\">\"}},{\"@type\":\"Question\",\"name\":\"What is the operating cost of this water heater?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<img class=\\\"alignnone size-medium wp-image-78\\\" src=\\\"https:\\\/\\\/valtherm.ca\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/cout-operations.jpg\\\">\"}}]}<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How can I get a water heater? All swimming pool stores can have our products. Several of them have them in their store during peak season. If store representatives do not know how to obtain a Val Therm water heater, invite them to call us to inform them on the procedure to follow to obtain [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1843","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/pages\/1843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/comments?post=1843"}],"version-history":[{"count":1,"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/pages\/1843\/revisions"}],"predecessor-version":[{"id":1844,"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/pages\/1843\/revisions\/1844"}],"wp:attachment":[{"href":"https:\/\/valtherm.ca\/en\/wp-json\/wp\/v2\/media?parent=1843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}